We kindly request that you review your order carefully before placing it to prevent any delays in processing and shipping. After placing your order, you will receive an email confirmation that includes your order summary.
Prints are typically shipped out 5-10 business days (excluding weekends and holidays) from the day of order. For framed print orders, please allow 4-6 weeks for shipment. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
ORIGINAL ART PIECES
A shipping and packaging invoice will be sent after purchasing the original art pieces. Before purchasing, you can request an estimate by sending the size of the painting and your full address to email@example.com. All originals are final we do recommend getting an estimate beforehand. We deliver original paintings worldwide.
DUTIES & TAXES
Orders that are shipped internationally may be liable to import duties and taxes (including VAT) once they reach your designated country. Aeicha is not responsible for these charges if they are applied and are solely the responsibility of the customer.
How do I check the status of my order?
Once your order has been shipped, we will send you an email notification with a tracking number that you can use to check your shipping status.
If you haven’t received your order within 20 days of receiving your tracking number, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.>