Side Glance

UNFRAMED ORIGINALS are signed by the artist, wrapped in tissue paper and depending on their sizes/numbers, either they are boxed or placed in envelopes. Envelope is protected and the package is marked fragile so that they arrive in perfect condition.

FRAMED ORIGINALS are signed by the artist, wrapped in tissue paper with layers of protective packaging before boxed. Corners are protected and the package is marked fragile so the they arrived in perfect condition ready for you to hang. 

All original artwork also includes a certificate of authenticity.

SHIPPING

As welcome website launch, we offer free shippings for both prints and originals until 31st August 2024. Both local and international shippings included.

TAX & DUTIES

Orders that are shipped internationally may be liable to import duties and taxes (including VAT) once they reach your designated country. Aeicha is not responsible for these charges if they are applied and are solely the responsibility of the customer.

All paintings, prints, products, gift cards and sale items are final sale.

However, if you are not satisfied with your purchase, please let us know so we can help. All goods must be checked upon receipt.

Please contact us at hello@aeicha.com within 7 days of receipt if you have any questions about the products you have received as we place the highest importance on supplying all orders correctly.

European Union 14-day cooling off period

Excluding from above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it. 

REFUNDS

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days. A little reminder that it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your return, please reach out to us.

CUSTOMER SERVICE

If you have any questions, concerns, or want to share your thoughts, please contact us at hello@aeicha.com

Deckle paper are handmade 100% cotton papers carefully crafted by hand. Unlike normal papers with trimmed clean cut edges, the beauty of these papers are their uneven textures, ragged and feather edges.

To fully appreciate the artwork on Deckled Edge papers, I highly recommend to leave the borders visible. If you want to frame yourself, you can tell your framers to do double glass framing or floating framing.

For artwork on paper

"Floating" or a "floating" frame means that the artwork rests on  the mat and is not partially covered by the edges of the mat or  frame. If the artwork extends to the edge, or if it has a deckle or uneven edges, a floating frame is most practical.

This type of framing brings out the texture and shape of the paper and enhances the overall beauty of the artwork, making it look great on any wall.

For canvas

A floating frame for canvas means there is a gap between the frame and the canvas. This creates a buffer that protects the edges of the canvas. Visually more appealing and certainly elevates the look of the artwork!